Returns &
Exchanges.
14-day free returns.
Not satisfied? Return any item within 14 days of delivery — no questions asked. We provide a prepaid DHL return label. Refunds are processed within 14 business days.
How to return. Send us an email to hello@aircofan.store
Exchanges.
Want a different colour or model? Return your item and place a new order — we'll prioritise dispatch.
FREQUENTLY ASKED QUESTIONS
DOES IT ACTUALLY COOL, OR IS IT JUST A FAN?
It's a personal cooler, not a whole-room air conditioner. It blows air and lays a fine mist on top, so the air reaching you feels cooler and fresher. The effect is strongest within arm's reach. Leave the water out and it's simply a quiet fan.
HOW LOUD IS IT? CAN I SLEEP WITH IT ON?
On the low setting it stays under 36 dB — quieter than a normal conversation. Most people run it through calls, focus work, or overnight without it taking over the room.
HOW IS IT POWERED?
Over USB. The cable in the box plugs into a laptop, a wall adapter, or a power bank, so it's easy to move from desk to bedside to kitchen.
HOW LONG DOES DELIVERY TAKE?
Free worldwide shipping on every order. We dispatch within about 3 days and most orders arrive in 6–12 business days, with tracking emailed to you.
CAN I RETURN IT IF IT'S NOT FOR ME?
Yes — 14 days from delivery for a refund, in line with your EU right of withdrawal. If it ever arrives faulty, return shipping is on us and we'll replace it or refund you.
DO I HAVE TO USE WATER EVERY TIME?
No. Run it dry and it's a small, quiet USB fan. Add water when you want the cooling mist. Switch between the two whenever you like.
FREQUENTLY ASKED QUESTIONS
What is your return policy?
We offer 14-day free returns on all orders.
WHAT IS YOUR RETURN POLICY?
We offer 14-day free returns on all orders. No questions asked.
HOW LONG DOES DELIVERY TAKE?
Free worldwide shipping on every order. Most orders arrive within 3-9 business days with tracking.
IS MY PAYMENT SECURE?
Yes. All transactions are encrypted and processed through certified secure payment providers.
DO YOU OFFER A WARRANTY?
Yes — every product comes with a satisfaction guarantee. Contact us any time and we'll make it right.